Resource Centre
Customs and declarations
Most cross-border deliveries touch customs in some way. U-take does not clear customs. You handle declarations and duties yourselves.
This Resource Centre is for information only. It is a general guide, not legal advice, and it does not replace laws, regulations, or official sources. U-take is not responsible if you rely on it.
Traveller responsibilities
The traveller is responsible for the customs rules on that journey: declarations, allowances, quotas, restrictions, and bans in the countries of departure, transit (if any), and arrival. If the value, quantity, or nature of the goods goes over the duty-free or declaration thresholds, the traveller must declare them as the law requires.
Sender responsibilities
The sender must give accurate descriptions and values, make sure the goods are allowed on the route, and repay the traveller for customs duties, VAT, or fees backed by receipts (unless you agree otherwise). If a false or incomplete declaration causes trouble for the traveller, that sits with the sender.
Duties, VAT and receipts
When duties or taxes are charged, the traveller usually pays at the border, then asks the sender for reimbursement with receipts shared in the app. U-take does not calculate or pay duties for you.
Check official sources
Rules differ by country and change over time. Before pickup, check the customs authority and airline for your itinerary. This page is only a general guide. For trips to or from Algeria, see our Algeria customs notes as well.